Frequently Asked Questions

Q - How many cards can the CX Pro fit?

A - Most of the CX Pro cases will fit up to 2 cards: 1 in the rear compartment without the mirror installed, and 1 in the door. The exceptions are the CX Pro for the iPhone 5, iPhone 6 Plus/6s Plus, and Galaxy S5. These can fit up to 2 cards in the rear compartment without the mirror installed.

Q - How many card slots does the Prestizio have?

A - Most of the Presizio cases have 2 card slots and 1 ID window slot. The exceptions are the iPhone 6 Plus/6s Plus, Galaxy Note 4, and Galaxy Note 5. These have 3 card slots and 1 ID window slot.

Q - How many card slots does the Zip Wallet have?

A - The Zip Wallet for iPhone 6/6s has 2 card slots and the Zip Wallet for iPhone 6 Plus/6s Plus has 3 card slots.

Q - Why won't my CX Pro fully open?

A - The door on the back of the CX Pro is designed to open only 120 degrees so that it can also be used as a stand for watching videos.

Q - How do I install/remove my phone into/from the case?

A - You can find instructions for our products here.

Q - My phone doesn't fit.

A - Please carefully check your phone model  and case model before ordering. Phone manufacturers make confusing names for the different models of their phones. The most common mistakes are with the iPhone 6/6s and iPhone 6 Plus/6s Plus, and the Galaxy S6 Edge and Galaxy S6 Edge+.

Q - Can you send just the mirror/door/etc.?

A - We do not send or sell individual pieces of our products separately.